Shipping policy

Shipping Policy

  1. Shipping Speed and Processing Time

1.1 Order Processing:

  • We strive to process orders within [1] business days.
  • The orders will be delivered in 2-7 Business Days.
  • Custom-made or personalized items may require additional processing time.

1.2 Domestic Shipping:

  • We offer shipping within India.
  • Estimated delivery times vary based on the shipping method selected during checkout.
  1. Shipping Costs

2.1 Free Shipping:

  • Orders above [1500] INR qualify for free standard shipping.
  • Expedited shipping may incur additional charges.

2.2 Standard Shipping Fees:

  • For orders below [1500 ] INR, standard shipping fees apply.
  • Shipping costs are calculated based on order value and weight

3.  Tracking and Notification

3.1 Order Tracking:

  • Once your order ships, you will receive a tracking number via email.
  • You can track your package on our website or through the carrier’s portal.

3.2 Shipping Notifications:

  • We will notify you via email when your order ships.
  • Updates will be provided throughout the shipping process.
  1. Lost or Damaged Packages

4.1 Lost Packages:

  • If your package is lost in transit, please contact our customer support at                                                                                 sales@shoppinkcity.in
  • We will investigate and assist you in resolving the issue.

4.2 Damaged Packages:

  • If your order arrives damaged, take photos and notify us within [2] days.
  • We will arrange for a replacement or refund.
  1. Contact Us

If you have any questions about our shipping policy, feel free to reach out to our customer support team at sales@shoppinkcity.in.

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